Job Opening: Provo Bicycle Collective Shop Facilitator

05 September 2019 Published in Bicycle Collective News


The shop facilitator acts as the face of Bicycle Collective to thousands of people each year. They assist customers in finding the goods and services they need. The shop facilitator interacts face-to-face with dozens of clients each day and ensures each has a positive experience in the shop.


  • Ensure Bicycle Collective clients have a positive experience in the community bike shop, greet each person who walks in the door.
  • Help Customers select the right bike for themselves.
  • Interface with the public through email and telephone
  • Other duties as assigned by the Shop Manager



  • Confident communicator, positive attitude, passion for customer service.
  • Basic knowledge of bicycle mechanics. At least one season in the outdoor industry preferred.
  • English and Spanish fluency (preferred). 



  • $9-12 per hour depending on experience.
  • Employer-subsidized recreation center and transit passes available.
  • Employee pricing on outdoor industry goods.
  • Access to professional bike tools for your own use.


Please send a resume to to apply 

or apply in person at 397 E. 200 N. Provo.