Open by Appointment, Online Sales, and Gift Cards!

30 March 2020 Published in Provo News

Bicycle Collective - Bike Sales by Appointment!

 

Although we want to be open to serve our clients and customers, we understand the need to encourage social distancing and limit the possibility of community spread to our employees and volunteers. 

 

Until this all blows over, we are offering our help by appointment so you can buy a bike, parts, or get help with that tricky mechanical problem. We want to be available to safely serve the community, especially with how crucial bikes are to maintaining all of our health and sanity.

 

Do you need a bike? Know someone who does? Starting Monday, March 30th we are available to sell bikes and parts by appointment. Here’s how easy it is:

 

  • Browse our selection of refurbished on Instagram at @pbcsalebikes or on our website. Make sure to note the make and model of the bike you’re interested in and we’ll set up a time that’s convenient for both of us so you can test it out. If you don’t see what you need, give us a call and we’ll try to help you out.

 

  • Set up an appointment for a test ride Tue-Fri 11-3 and Sat 9-2 by contacting us in any of the following ways.
    • By phone: 801-210-9032
    • By email:
    • Message us at @pbcsalebikes on Instagram
    • Message our Facebook page
    • Book directly on our Appointments site 
    • Stop by during business hours for a free service assessment 

 

  • When you get to the shop, please knock. We’ll set aside 20 minutes to help fit the bike to you and answer any questions. We ask that you be prompt so we can help folks in a timely manner. If there’s a line, please stand 6’ away from the person in front of you.

 

  • Our staff will wear gloves when we handle the bikes, and we’ll be practicing good hand washing hygiene--washing before and after we help each customer. We recommend you do the same, and we’ll sanitize the contact surfaces of each bike before and after your test ride.

 

  • When you decide to purchase a bike from us, we accept credit cards, Apple/Google Pay, or we can email an invoice. Contactless payments are much less susceptible to viral transmission! Once you’re all paid up, you’re good to go.

 

If you want to help us out but you don’t need to buy a bike, consider purchasing a gift card to use when we’re able to reopen. You’ll get an additional 10% off your purchase when you use that gift card as a thanks for supporting us through this tough time.  Additionally, please consider donating disinfectants such as Lysol Wipes.


We value our DIY shop hours immensely, but it is currently unwise to host them. Soon we will be announcing a Service & Repairs department so we can help keep your bike rolling smoothly. We recognize that doesn’t do much to help folks who relied on our Work Trade programs to keep rolling, so we’re making Service Vouchers available to help cover the costs of repairs for those who can’t afford it, click the link here to pay it forward.